GrattanFasteners.com is designed to provide you the parts that fuel your passions and expertise. We want your fastener buying experience with us to be as satisfying as possible. To help, we have created comprehensive help pages – including our Learning Center and Frequently Asked Questions.
Should you have a question that you do not find answered, feel free to contact us
No Minimum Order
We take pride in filling any size order, no matter how small. There is no minimum order on any of the items we stock.
Ordering and Billing
The product availability detailed on the product grid or item pages is real time availability of the product in question. If you hover your mouse over the In Stock check-mark on the product grid page you will see the actual quantity available for shipment. If a red X or out of stock text is displayed. This indicates the items is currently out of stock. Most out of stock status(s) are only temporary as we usually have the item in production at the time you see the out of stock message. We recommend if your looking for an item that is displayed out of stock that you contact us, so we can check production for you to see how soon the item will be back in stock. If an item is highly popular or a high volume mover, you may encounter items displaying as in-stock but are out of stock by the time, you go to place your order. In this case only items available to ship will ship. We do not accept or manage back-orders.
We offer open terms on approved credit and accept payment with most major credit cards.
To change billing or shipping information. Simply login to your account and modify your billing, shipping or credit card information. If you'd like to change billing or shipping details on an open order you must contact us.
You can add or remove items from your order up until your order ships. To do so, you must contact us via phone at 800-468-9513 and have your order number ready.
Tracking your package
We know you are anxious to receive your fasteners. We make it simple to track your package.
If you placed your order online you will receive tracking details via email at the time your order ships. If a salesperson took your order, an order confirmation and tracking details will be sent to the contact selected at time of order submission. If you would like to change or add a contact person or email, please notify your salesperson.
Security and Privacy
We use McAfee® Site Secure™ which scans our site on a daily basis to prevent threats and to ensure our site is safe. All transactions made on GrattanFasteners.com are encrypted with the highest security protocols and data encryption methods available. GrattanFasteners.com is PCI compliant and secured with a strong SSL certificate.
Conditions of Use
GrattanFasteners.com, Dave Grattan & Sons, Inc. and it's affiliates provide website features to you with the following terms and conditions. If you visit or shop GrattanFastners.com, you accept these conditions. Please read them in their entirity carefully. Terms and Conditions
We have fastener experts available from 8am to 4:30pm PST to assist you with specific product information. Specialists can be reached via phone or email at firstname.lastname@example.org
How to contact us